F.A.Qs

Frequently Asked Questions

Who is Wemoto?

Wemoto is a motorcycle parts emporium specialising in pattern and aftermarket motorcycle parts. We’re based on the south coast in the UK.

We also have branches in Czech Republic (www.wemoto.cz), France (www.wemoto.fr), Italy (www.wemoto.it), Spain (www.wemoto.es) and Australia (www.wemoto.com.au)

What does Wemoto do?

We sell the widest range of motorcycle parts for a range of Japanese, Chinese and European motorcycles, quads and scooters in Europe. While we specialise in aftermarket parts, we can get OE parts in as a special order if you have the OE part number.

How can I contact Wemoto?

You can email us at sales@wemoto.com

If you want to speak to us in person, call our friendly and knowledgeable team on +441273 597072 who will be happy to assist you. Our phone lines are open 9.00am-5.00pm GMT Monday to Friday, and 9am-2pm Saturday.

Want to see us in person? Our trade counter is also open to the public at our West Sussex Store at the above opening times.

Worlds End Motorcycles Ltd

Unit 7, Grange Road Industrial Estate, Albion Street

Southwick

BN42 4EN

How do I buy the parts on your website?

To buy online, go to www.wemoto.com. You can browse by your motorcycle make and model for parts specifically for your bike, or search for a part if it’s a custom part you’re looking for. If you’re looking for an OE part and have the part number to hand, you can also put that part number in our OEM search.

Where do you deliver to?

We can and have delivered to almost every country in the world. You can choose your country in the drop-down box on the “Amend or Confirm order” screen, where your postage will also be calculated.

Within the UK, we send by Royal Mail or courier. Goods going outside the UK will go by either Royal Mail Air Mail or Overseas Courier.

All of our prices are shown as including the VAT (Value Added Tax). This tax is only applicable within the EU. If you live outside the EU, the VAT will be deducted on the “Amend or Confirm order” screen before making payment.

Unfortunately, we are unable to ship tyres or aerosols abroad.

What couriers does Wemoto use?

Within the UK Wemoto usually uses Royal Mail 1st class or Track and Trace. Heavy goods or high-value packages are sent by our couriers, DPD or FedEx.

Goods being sent abroad are usually sent Royal Mail Air Mail, or Royal Mail Air Signed. Heavy goods or high-value packages are sent by couriers DHL or Parcelforce.

If you require a next day delivery service, please give us a call!

I have another question?

Please email us at sales@wemoto.com and we will do our best to get back to you within 48 hours although we will often be much quicker. There is also more information on our Terms page.